Send the review request while the panel upgrade or repair is still fresh in the customer's mind, and let one automatic follow-up take care of the rest.
Nudge gives electricians a fast, repeatable way to ask for Google reviews right after the service call, when customers are most likely to respond.
Send the request right after the panel work, outlet replacement, lighting install, or repair is finished. Electricians have one of the highest customer-satisfaction moments in trades — capture it before the customer moves on to the next thing.
Reviews matter more for electricians than most trades because customers are choosing based on safety and trust. A steady stream of recent reviews signals an active, careful, well-reviewed business — exactly what a homeowner picking from the Map Pack needs to see.
Only text customers you have permission to contact, identify yourself in the message, and include a clear opt-out. Electrical work often involves repeat visits and inspections, so the trust built into compliant messaging compounds over time.
Most electrical jobs end with a customer who is relieved the lights work, the panel is up to code, or the breaker stopped tripping. A text caught in that moment converts dramatically better than an email that lands hours later.
Why text-based review requests consistently outperform email for local service businesses.
The best timing window for review requests and how to hit it consistently after every job.
Clear review-count targets for local businesses trying to build trust and improve map-pack visibility.
Within an hour of finishing the service call, while the customer is still on-site or has just paid. The longer you wait, the lower the response rate. SMS works best because most customers see a text within minutes; email review requests typically wait until the next inbox check.
Yes — send it after the customer signs off on the work, which is usually the same moment they are most satisfied. If a follow-up inspection is required, you can wait until that step is complete, but most electricians get the highest response rates by asking the same day the work is done.
Yes. Google's local search ranks businesses partly on review quantity, recency, and quality. Electricians with steady recent reviews and an average rating above 4.5 consistently outrank quieter competitors in the Map Pack — even when the competitor has more total reviews from years ago.
Only if the original review request did not already get sent. Sending two requests for the same customer in a short window feels like spam. If the warranty visit went well and you never asked the first time, that is a good moment to send the request.